Stakeholder Identification and Analysis
The key project stakeholders will be determined, by reviewing local residents, businesses, community groups, government agencies, and other relevant parties. Once identified, the stakeholder interests, concerns, and potential impacts will be evaluated for each group to ensure each constituent part is represented and understood.
Communication
Planning
A communication plan will be created that outlines how, when, and through which channels communication will occur. Customized messageing for different stakeholder groups to ensure clarity and relevance.
Engagement Strategies
Public meetings and workshops will be organized to provide information, answer questions, and gather feedback. In addition to public meetings, surveys and questionnaires will be used to gather input from a broader audience. If further information is required, the team will conduct focus group sessions or form a community advisory committee with key stakeholders to discuss specific issues in depth. Stakeholders will be engaged to help them build their capacity to engage effectively in the process.
Information Dissemination
Findings, results, recommendations and project information will be disseminated to the public and stakeholders using a number of methods. The project will maintain a website with quarterly updates on the project’s progress, timelines, and key documents. In some cases, the team will use social media platforms, press releases, newsletters, and / or flyers to share updates and engage with the community. The project team will implement a number of mechanisms for stakeholders and the public to provide feedback. Comment periods will be used to provide opportunities for stakeholders to submit comments during key phases of the project. Feedback that is provided will be acknowledged and the team will respond to stakeholder feedback in a timely and transparent manner prepared to adjust project plans based on stakeholder input where feasible and appropriate. In cases where conflict arises, the team is committed to actively listening to and addressing stakeholder concerns and conflicts. If required, mediation or facilitation techniques will be used to resolve disputes and find common ground.
Monitoring and Reporting
The project team will monitor and document all outreach activities to ensure comprehensive stakeholder engagement. This monitoring activity will result in regular reporting on the progress of the project and how stakeholder input is being incorporated.